A shop manager's tale

Submitted by IN SEINE

Sunday, 20 July 2008

When I overheard one of my cashiers tell a customer,

"We haven't had any for a while, and I doubt we'll be getting it soon,"

I quickly assured the customer that we would have whatever it was she wanted by next week. After she left, I read the cashier the riot act.

"Never tell the customer that we're out of anything. Tell them we'll have it next week," I instructed her.

"Now, what did she want?"


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