LONDON (RootArse) - Consumers made a record number of complaints about estate and letting agents last year, the industry's body annual report revealed this week.
The Ombudsman for Estate Agents (OEA) received 38,567,472 complaints about the conduct of its members from property buyers, sellers, tenants and landlords, but mostly from other Estate Agents during 2006, an increase of 312% percent on the previous 2 years.
Some of the complaints range from, agents turning up unannounced to conduct viewings, to, Estate Agents being a bunch of lying scumbags who would sell their own mother/soul (delete as applicable) just to get one over on, pretty much, anyone.
One of the main issues brought up was the tendency of Agents to be "frugal" with the truth, especially in their descriptions of properties.
Such as...
Fixer upper, meaning should be condemned. "Airy" equates to having no ceiling and "bijou" means that it's so small; you actually have to go outside just to change your mind.
