Members of the UK Border Force are enjoying holding up people trying to get through passpoprt control at Heathrow, we can reveal.
Waiting times have been seriously affected by the Easter holidays with some passengers waiting for more than an hour to get through, as queues at the border control snaked around corridors.
Staff have even switched off escalators to slow passengers' movement through the airport terminals and ease pressure at passport control.
But in a shocking interview with someone we met in the pub who claimed to be a member of UK Border Force staff but didn't have any credentials with him, EIF News & Features learned that some were deliberately holding things up.
"Oh yeah! It's brilliant to see all those smug bastards who've been away somewhere nice getting fed up in lines snaking around the hall... tough tits...serves 'em right!
"My best thing is if they come up to me smiling, I look at them all suspicious like, pretend to really look through their passport and keep eyeing them up and down.
"Then, when I've finally let one through, I pretend to look at something important on my desk - but it will probably only be the Fat Slags in Viz or a game on my smartphone."
The officer added that a family with fractious children could be the source of much amusement.
"Terrific - if one or more of the kids is playing up, you can really make life miserable for everyone by holding up the family or the people just in front of them. Pretending not to understand who's on whose passport is a good one with the family - or looking at the father like you just know he's up to no good, keep him at the desk... that gets the wife and kids really upset."