We've all had one - an unwanted call from a call center in India - and usually at the most inconvenient time possible, about something about which we have no conceivable interest. So, what do you do? Often whilst you are making - or worse, are in the middle of eating - their tea, many people feel they are being rude by merely replacing their receiver, or by just ending the call, and feel oblige...
Following news that Time Warner Cable has been ordered to pay a Texas woman $229,500 for bombarding her with automated nuisance calls, automated call centres have been quick to include automated call compensation in their repertoire of services. W...
A local man was full of praise for HM Revenue & Customs today after using their Self Assessment helpline. He claimed that trying to sort out an issue with the Cardiff-based tax office led to him enjoying the "best sleep I've had in months."...
Apple Core Labs are releasing their latest app to the relief of thousands of people across the world, iQueue (pronounced IQ) has been designed with the intention of solving that interminable problem of the modern age: Being on hold. "This is a vit...
It will soon be against the law to wear the colour red whilst working in a call centre. Additionally, any red that is present in a call centre will have to be removed by the company running the call centre. "It is important that we get this done q...
Police in London are launching a phone number for calls that do not require an urgent response. I tried the system out today to see how it worked. The call went something like this. 101 Ring ring, ring ring, ring ring,…………………………………………….ring ring. Hello, you are through to the police non emergency help line; please select one of the following options. If you see someone breaking into a...
Several high street banks have announced that some of their call centre staff have been getting call centre jobs so that they can talk to their family in England for free. "We noticed that we were getting a large number of calls to the call centre...
Satan, the Prince of Darkness, is to set up a call centre in Gainsborough, the call centre capital of England. "It's the logical place," said Aleister Crowley, spokesman for Hell Incorporated. "Gainsborough is already Hell on Earth, so there are p...
While India may be a popular location for call centers, hell is gaining strength as the next big location for both inbound and outbound call center construction. Recently Lucifer, the keeper of the land of eternal damnation, was quoted as sayi...
It's all go for David Caruso, star of CSI Miami, filming here, filming there, nipping to the shops to buy factor 1000 sun cream for his lily white skin, due to being a ginger in the sunniest place on the planet. Apparently he was on set the other...
In a measure to further reduce the unemployment rate, George Osbourne has announced that the UK will be opening brand new call centres for all small businesses. The Shadow Chancellor was quoted as saying "We're going to be opening brand new, state...
A local man died while on the telephone to Virgin Media, a court heard today. The post-mortem hearing concerned Clive Pheebs, 43, who was attempting to report a fault on the line of a number he was trying to reach, when the death occurred. "Mr...
(Landline telephone is ringing in a hall. Sound of radio and crockery being washed coming from kitchen. Occupant of house eventually comes through to answer phone.) Hello?....... Hello?....... Hello, who's there? Hello? Hello? Hello, is that... Hello? Hello, could I speak to Mr Harrison please? Er yes, that's me. Mr Ivan Harrison? Yes, I'm Mr Harrison. Good evening Mr...
San Jose Ca., Non-FDIC insured PayPal, a payment method use by sellers and buyers worldwide to buy, sell and trade on eBay, announced today that all employees will be fitted for and required to wear "smile generators." "This device is designed t...
Microsoft customer, Curt N Rodde was told yesterday to 'pull himself together' when he fell ill and suffered mental anguish having managed to contact a human being at Microsoft when he had a problem with his Windows XP.
(Atlanta GA) The Center for Disease Control (CDC) in Atlanta declared today mental illness is epidemic at call centers in this country and abroad. Schizophrenia, depression, mania, and paranoia infects 100% of call takers.
The industry monitor Energywatch has predicted that during 2008 British Gas is gearing up to maintain it's record for the smelliest call centre's ever.
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