A deaf Houston couple who demanded an apology from American Airlines after discovering an insensitive note attached to their lost luggage say they still have not received any apology, despite the airlines claim they have called the couple over 30 times.
Angela Huckaby and James Moehle who told ABC's KRTK someone wrote "Please text. Deaf and dumb," on their lost luggage so the couple could be reunited with their bags, said all they want is an apology.
In a statement, the airline said it was investigating:
"We have tried to apologize to Mr. Moehle and Ms. Huckaby, unfortunately, despite several calls to the phone numbers provided, they have yet to pick up, we will keep on trying to call; if that fails, we will make a public apology on live radio. We can't say fairer than that."
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