Despite receiving poor service at a local diner, Boston couple Dan and Irene Goodwin felt compelled to leave a larger than average tip for their waitress, Brenda Lynch, after she drew a smiley face on their check and then wrote "have a nice day" underneath her drawing.
"To be honest we were not really impressed with Brenda," explained Irene. "She was quite surly, had to be prompted to refill our coffee cups and kind of seemed irritated to be working, she was kind of not welcoming."
Irene's husband Dan takes up the story:
"We were actually discussing how we felt that she really didn't deserve a tip, that we felt kind of uncomfortable but when she presented us with the check that all changed.
"She had drawn a smiley face on the check! And she had written a really nice greeting, so we gave her extra for that, it really made our day, we are going to take the check home and frame it, what a great idea, you know, doing a bad job but then retrieving the situation by drawing a smiley face!"
Brenda, who has been a waitress for over 20 years told reporters:
"I always draw a smiley face on checks for my tables, I think it is important to make your customers feel guilty and make them realize that I work for tips, hate my job, that I don't really care if they enjoyed their meals or not and that my sole intention of drawing a smiley face is to garnish some sort of extra tip for, what I readily admit, is pretty poor service......have a nice day :-)."