It has been revealed that during the early 1970s when economic times were getting harder and the government wanting to make unemployment look better, with so many looking for work the best thing to kill two birds with one stone was to create a new government service and in doing so would reduce the total unemployed as well as employ people skilled in the field.
The service which saw Jobcentres replacing the Employment Exchanges was supposed to have workers doing something they should be good at because of the plenty of experience they should have had - looking for a job. If successful it would have been a first for the government where the staff at a government service were good at something.
So setting up Jobcentres by the Manpower Services Commission, thousands of people who otherwise would have remained unemployed got jobs within this service, and the government hoped that they could use their experience they gained prior to getting this job to help others seeking employment.
But the government found out that it didn't work because these workers weren't experienced in seeking jobs since most of them didn't even seek employment while they were unemployed. Most just sat back until they were forced to work for the Jobcentre or lose their entitlements.
So when a jobseeker comes in asking for advice these workers have no idea of what to do or advise and this reflects the fact that staff at Jobcentres are not particularly experienced in the field they work in and also lack common sense, since most people with common sense know to avoid the Jobcentres and find a job by other means.
So, Jobcentres weren't set up to help unemployed people with getting employment but mostly to create employment mostly for those who otherwise wouldn't get a job anywhere else. It is mostly those who cannot get employment anywhere else other than Social Security that end up being employed here.
No wonder in recent years Jobcentre decided to join forces with Social Security to create the DWP with all the denial of benefits to the vulnerable within society and allocating disabled people jobs which were impossible for them and highly capable people into jobs school children could do.
Ministers have decided to continue with Jobcentres for the foreseeable future since the people they attract are mostly those who know very little and even if the information was available it wouldn't make any difference for them. As the saying goes, "a chain is only as strong as its weakest link", so if the Jobcentre isn't any weaker than the individual then it cannot do any harm in trying to help.
With the forecast of the worst recession for forty years looming, ministers are waiting to see how much impact the Jobcentres will have on those who are forced to stoop so low who otherwise wouldn't associate themselves with the Jobcentre.