Written by matthatt
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Topics: Facebook

Friday, 24 September 2010

image for Facebook crashes. Calls IT helpdesk.
Have you tried turning it off and on again?

There was an incident yesterday when Facebook, the popular party advertising website, crashed. Details are sketchy, although more information is coming in by the moment.

Apparently, the social network was driving along the Infobahn when another website, coming in the other direction swerved into the oncoming lane of web traffic. One innocent bystander is reported to have said that the other website was behaving in an 'erratic manner' moments before the accident.

Facebook swerved to avoid a head on collision but managed to roll safely to a stop on the hard shoulder, but unfortunately the engine had stalled.

The maintenance men were called, however the call centre is based in Mumbai, so were unavailable to come out immediately, instead they had to go through the usual sequence of problem solving questions that a help desk is trained to do.

First question, 'is it plugged in?' the IT helpdesk specialist asked in a bored monotone. 'Yes' came the equally tired reply, as if it had been asked the same question a billion times.

'Are all the Connections properly connected?' was the next standard question. 'Yes'

'Have you tried turning it off and then back on again?' ....silence.

'Hang on let me check' Came the slightly sheepish response a few seconds later. Apparently, at this stage a certain amount of fumbling was heard on the other end of the line. Eventually a quiet voice said 'It seems to be OK now, thanks'

'Is there anything else I can help you with today?' The now smug sounding helpdesk operator enquired 'No, no, that's all thanks' responded the social networking website 'it's all working fine, I don't know why I didn't think of that myself'

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The story above is a satire or parody. It is entirely fictitious.

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